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CASE STUDY - PHILIPS

Client Philips
Campaign Philips Icecards
Country Germany
TAGS: product introduction / create buzz / innovative direct mail

Royal Philips Electronics is one of the largest electronics companies in the world with sales of €29 billion in 2005 and 159,000 employees. One of its most popular product lines is the PhiliShave.


The PhiliShave Cool Skin 7000 series unites Philips’ outstanding shaving technology and Nivea for Men’s skin care expertise to provide an extremely close shave, with less irritation. To create a buzz around the introduction of this new innovative shaver in Germany, Philips chose to use Icemedia’s icecards.



CAMPAIGN FACTS

Online: 105,000 unique visitors / 304,000 pageviews
Offline: 50,000 consumer activations / 780,000 card impressions
Database: 50,000 records



OBJECTIVES AND TARGET GROUP
  Reach a target group consisting of young males in the age of 15 – 30 years
  Reach the target through thru Direct Marketing
  Make a link with the retailer





CAMPAIGN SET UP
Philips ran a campaign of 50,000 sets, each set containing three inserts (voucher). To further promote the campaign 7,000 demo-icecards were left at the Universities of Hamburg, Berlin, and Munich, while 5,000 leaflets were left at the retailer. A banner was placed on www.philips.de to generate traffic from the Philips homepage to the order website.

To create awareness about the campaign, email marketing to 5,000 target group members was used. After ordering, consumers received their set of personalized icecards within two weeks at home, and could start handing them to their friends and acquaintances, creating a buzz and stimulating word of mouth.




CAMPAIGN RESULTS
The campaign was very popular among consumers. The icecards once again proved to be a very effective and fun interactive marketing instrument. In only 5 months, all the 50,000 sets were ordered and distributed.


72% of the orders represented the age group of 15 – 30 years. The average age of the people ordering cards was 24 years, peak lying at 26 years. The viral effect of the icecards worked very well, with numerous positive reactions in chat rooms on the Internet. Although only 63% of the users were male, the high amount of females ordering can be explained by the fact that they like to order for their husband or boyfriend.